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Delivery / Returns Policy

Delivery & Returns

We send most orders out within 24 hours, so you should receive yours in 3-5 days. If you need it urgently please select the Next Working Day. To give us time to pack your order the cutoff time for Next Working Day orders is 2pm.  If you want to place an order after this time please call 01844 217060 as we may be able to delay the courier.

You can return your order to us within 30 days for a full refund.

Brooms & Boots

One of our goals is to support traditional British crafts and besom brooms is a great example.  Due the onslaught of cheap replicas, the art of making a besom broom is a skill that has been almost lost to the UK.  And as many customers will tell you, a British besom is the best broom for sweeping a golf green, cleaning a stable yard and ensuring a happy wedding. So we think its a craft worth preserving.