How to order
We hope you will enjoy shopping at Hen and Hammock.
These things shouldn't be a chore!
We assume that you want to buy things quickly and have designed the site on this basis. However, if you have time to linger and browse so much the better. There is plenty to see.
There are a number of ways you can find what you are looking for:
- If you know precisely what you want, type it into the search bar in the top right corner and press Go.
- If you have an open mind but a fixed budget, click on the gifts button top right. This will show you a range of gifts by price band.
- If you are after more specific gift ideas, maybe for woman or a man, try the Gift Ideas section, top righ on the home page
- If you have an idea of the type of thing you are after, select one of the product categories along the top and more menu options will drop down.
When you have found a product you wish to buy, click Buy. If you want to change the quantity, do so then click update. When you have everytthing you want, click Proceed to Checkout.
At the check out you can choose between three types of delivery, standard delivery, courier or guaratneed next day.
The delivery charges quoted are for delivery to addresses in the mainland UK. If you require delivery to places off the mainland, for example Northern Ireland or the Isle of Man, there may be a surcharge.
For delivery to addresses outside the UK, please proceed to the checkout and select the country from the drop down list. We will then confirm a delivery charge for the items you have selected.
After you have entered your credit card details you will reach the 3D Secure page. This is the latest fraud prevention introduced by Mastercard and Visa. If you do not have a password you can click the skip button,
The instructions should be easy to follow, but if at any stage you have questions feel free to call us on 01844 217060 or email us at help@henandhammock.co.uk.
You are welcome to collect your order if you live nearby, but please call first. So that you don't get charged for delivery, when you go to the checkout enter the code collect.
Our address is:
Chestnut Farmhouse
Moreton
Thame
Oxon
OX9 2HU
