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Delivery / Returns Policy

Delivery & Returns

Standard Delivery is 3-5 days.

The cutoff time for Next Working Day orders is 12pm Monday to Thursday.

Please note, next day delivery is only available to addresses in Mainland England and Wales.  Addresses in Scotland will take an additional 24 hours and next day delivery to Northern Ireland may incur a surcharge

About Us

We are a small business which sells products to help make your garden and home a more beautiful place. We believe we can do this by offering products which look good and which are good for the environment.

Our beliefs

  • We all have the power to shape the future. What we choose to buy and what we choose to sell is an easy way to help make a better world.
  • It is no longer acceptable to buy products which harm the environment or the people who make them, however desirable the products.
  • Ecologically conscious design should be a requirement of all products. Aesthetics need not be compromised.
  • Outdoor living is good for the soul. 10 minutes in a hammock beats 10 hours in front of the telly, every time.
  • There should be no secrets. Trust is built on transparency. Ask us anything you like.

What we do

  • Offer only beautifully designed products which benefit the environment and the people who make them. Besom brooms are just one example.
  • Work with suppliers which share our ethics.
  • Reuse and recycle wherever possible. This means our product packaging may vary.
  • Avoid products which require toxic or hazardous substances in their manufacture or use.
  • Take a holistic view of the environmental impact of products.
  • Play our part in tackling climate change.
  • Favour local over international, transportation by sea over air.
  • Actively promote sustainable gardening practices.
  • Do our best to provide outstanding customer service.
  • Share everything we know with our customers and listen to everything they tell us.

Low Impact Network