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Delivery / Returns Policy

Delivery & Returns

Standard Delivery is 3-5 days.

The cutoff time for Next Working Day orders is 12pm Monday to Thursday.

Please note, next day delivery is only available to addresses in Mainland England and Wales.  Addresses in Scotland will take an additional 24 hours and next day delivery to Northern Ireland may incur a surcharge



Pennyhooks farm has been owmed by the Otter Famiy for over 60 years and they're based on the Oxfordshire and Wiltshire Border. They provide a unique experience for young peope and adults with Autism Spectrum Condition (ASC).

Since 2001 Lydia Otter has developed this centre for young people with ASC. There are 60 students a week whose time is spent learning and working on farm based activities. It has enabled the students to take part in work-based training with the aim for them to be able to lead purposeful adult-lives.

The enthusiasm shown by the students at Pennyhooks has allowed the farm to teach some of them woodwork skills with a qualified teacher, with some of the older students making garden furniture and other products such as the bee houses being sold in the farm.

Pennyhooks provides practical support and training to their students in order to develop their work skills and independance. They also always seek to to enabe their 'inner person' to emerge.

Some of Pennyhooks's products